Frequently Asked Questions
You will receive a tracking number in your purchase confirmation email. if this email has not arrived please check your Spam folder. You can track your order at: https://parts4star.com/track-order/ Or you can log in our website with your email and track your order status in "My orders" if you placed the order under your registered account.If you still can’t get your order information, please contact our customer service at support@parts4star.com
If you would like to modify or cancel your order, please email us at support@parts4star.com immediately after you have purchased your product. We will email you within 24 hours to confirm your changes and any further instructions. Once we have shipped your order, you cannot cancel or modify your order. Customized orders must be cancelled within 24 hours. Orders with Express Shipping cannot be cancelled.
We ship our packages worldwide. Shipping times vary based on where you are located.
Our entire site is secure by way of 128-bit SSL (Secure Socket Layer) encryption, which is the Industry Standard for safe online shopping. The small 'padlock icon' to the left of the URL bar at the top of the page confirms the security of our site. In addition, your personal data is totally protected and we never store credit card details.